Building Project Management Centers of Excellence
Table of Contents
 
Preface …… Page xi
Acknowledgments …… Page xiii

SECTION I    Establishing the PMCoE …… Page 1
    CHAPTER 1   Introduction …… Page 3
       The Driving Forces …… Page 4
       Giving It a Name …… Page 7
       The Importance of Positioning …… Page 10
       Project Management Must Be Viewed as a Business Function …… Page 11
       Organization Structure …… Page 12
       PMCoE Organization Roles …… Page 14
       Summary …… Page 14
    CHAPTER 2   Initiating the PMCoE Project …… Page 19
       Assess Knowledge and Skill Levels …… Page 19
       Writing a Charter …… Page 21
       Writing a Scope Statement …… Page 22
       Assembling Project and Steering Teams …… Page 24
       Hold a Kick-off Event …… Page 25
       Create Task Force Teams …… Page 28
       Four Key PMCoE Elements …… Page 29
       Summary …… Page 32
    CHAPTER 3   Creating and Managing A Project Portfolio …… Page 35
       Identifying Organizational Goals and Objectives …… Page 35
       Achieving Corporate Goals and Objectives …… Page 36
       Hosin Kanri …… Page 38
       Establish Project Portfolios …… Page 42
       Capacity and Capability …… Page 43
       The Project Portfolio and Capital Budget Plan …… Page 47
       New Opportunities …… Page 48
       Managing the Project Portfolio …… Page 48
       PMCoE Logo …… Page 55
       Summary …… Page 56
    CHAPTER 4   Key Ingredients of a Methodology …… Page 57
       Key Ingredients …… Page 58
       Generic Methodology …… Page 59
       Creating Classifications …… Page 61
       Minimum Requirements for Early Implementers. …… Page 62
       Distributing a Project Management Methodology …… Page 69
       Summary …… Page 71
    CHAPTER 5   Education and Training; Critical Success Factors …… Page 73
       The Importance of Education and Training …… Page 74
       Elements of an Education and Training Program. …… Page 74
       The Internal Project Management Certification Program …… Page 77
       Developing the Education and Training Program …… Page 78
       Summary …… Page 79
    CHAPTER 6   Ready-Set-Go! …… Page 81
       Performing a Readiness Review …… Page 82
       Post Project Reviews …… Page 84
       Summary …… Page 85
    CHAPTER 7   Maturity Takes Time …… Page 87
       Stages of Maturity …… Page 93
       Benchmarking …… Page 96
       Summary …… Page 99

SECTION II   Project Management Methodology Guidelines …… Page 101
    CHAPTER 8   Introduction to a Methodology …… Page 103
       Vision …… Page 103
       Purpose …… Page 103
       Implementation …… Page 104
       Methodology Overview …… Page 104
       Core Process Integration …… Page 105
       Project Phase Definitions …… Page 106
       Project Levels …… Page 106
    CHAPTER 9   Project Authorization …… Page 115
       Section Overview …… Page 115
       Project Request …… Page 115
       Project Charter …… Page 116
    CHAPTER 10   Project Initiation …… Page 119
       Section Overview …… Page 119
       Project Initiation Process …… Page 119
    CHAPTER 11   Project Planning …… Page 123
       Section Overview …… Page 123
       Project Planning Process …… Page 123
    CHAPTER 12   Project Execution …… Page 127
       Section Overview …… Page 127
       Project Progress Reporting Cycle Process …… Page 127
       Project Issues Resolution Process …… Page 128
       Project Change Control Process …… Page 131
    CHAPTER 13   Project Closing …… Page 139
       Section Overview …… Page 139
       Post Project Review Process …… Page 139
       Metrics Reporting Process …… Page 140
    CHAPTER 14   Education and Training …… Page 147
       Section Overview …… Page 147
       Education and Training Goals …… Page 147
       Education and Training Requirements…… Page 147
       Education and Training Curriculum …… Page 150
 
     Appendix A – PMCoE Tools…… Page 169
     Appendix B – List of Standard PMMG Templates…… Page 189
     Index …… Page 235