Building Project Management Centers of Excellence
Table of Contents
Table of Contents
Preface …… Page xi
Acknowledgments …… Page xiii
Acknowledgments …… Page xiii
SECTION I Establishing the PMCoE …… Page 1
CHAPTER 1 Introduction …… Page 3
The Driving Forces …… Page 4
Giving It a Name …… Page 7
The Importance of Positioning …… Page 10
Project Management Must Be Viewed as a Business Function …… Page 11
Organization Structure …… Page 12
PMCoE Organization Roles …… Page 14
Summary …… Page 14
CHAPTER 2 Initiating the PMCoE Project …… Page 19
Assess Knowledge and Skill Levels …… Page 19
Writing a Charter …… Page 21
Writing a Scope Statement …… Page 22
Assembling Project and Steering Teams …… Page 24
Hold a Kick-off Event …… Page 25
Create Task Force Teams …… Page 28
Four Key PMCoE Elements …… Page 29
Summary …… Page 32
Assess Knowledge and Skill Levels …… Page 19
Writing a Charter …… Page 21
Writing a Scope Statement …… Page 22
Assembling Project and Steering Teams …… Page 24
Hold a Kick-off Event …… Page 25
Create Task Force Teams …… Page 28
Four Key PMCoE Elements …… Page 29
Summary …… Page 32
CHAPTER 3 Creating and Managing A Project Portfolio …… Page 35
Identifying Organizational Goals and Objectives …… Page 35
Achieving Corporate Goals and Objectives …… Page 36
Hosin Kanri …… Page 38
Establish Project Portfolios …… Page 42
Capacity and Capability …… Page 43
The Project Portfolio and Capital Budget Plan …… Page 47
New Opportunities …… Page 48
Managing the Project Portfolio …… Page 48
PMCoE Logo …… Page 55
Summary …… Page 56
Identifying Organizational Goals and Objectives …… Page 35
Achieving Corporate Goals and Objectives …… Page 36
Hosin Kanri …… Page 38
Establish Project Portfolios …… Page 42
Capacity and Capability …… Page 43
The Project Portfolio and Capital Budget Plan …… Page 47
New Opportunities …… Page 48
Managing the Project Portfolio …… Page 48
PMCoE Logo …… Page 55
Summary …… Page 56
CHAPTER 4 Key Ingredients of a Methodology …… Page 57
Key Ingredients …… Page 58
Generic Methodology …… Page 59
Creating Classifications …… Page 61
Minimum Requirements for Early Implementers. …… Page 62
Distributing a Project Management Methodology …… Page 69
Summary …… Page 71
Key Ingredients …… Page 58
Generic Methodology …… Page 59
Creating Classifications …… Page 61
Minimum Requirements for Early Implementers. …… Page 62
Distributing a Project Management Methodology …… Page 69
Summary …… Page 71
CHAPTER 5 Education and Training; Critical Success Factors …… Page 73
The Importance of Education and Training …… Page 74
Elements of an Education and Training Program. …… Page 74
The Internal Project Management Certification Program …… Page 77
Developing the Education and Training Program …… Page 78
Summary …… Page 79
The Importance of Education and Training …… Page 74
Elements of an Education and Training Program. …… Page 74
The Internal Project Management Certification Program …… Page 77
Developing the Education and Training Program …… Page 78
Summary …… Page 79
CHAPTER 6 Ready-Set-Go! …… Page 81
Performing a Readiness Review …… Page 82
Post Project Reviews …… Page 84
Summary …… Page 85
Performing a Readiness Review …… Page 82
Post Project Reviews …… Page 84
Summary …… Page 85
CHAPTER 7 Maturity Takes Time …… Page 87
Stages of Maturity …… Page 93
Benchmarking …… Page 96
Summary …… Page 99
Stages of Maturity …… Page 93
Benchmarking …… Page 96
Summary …… Page 99
SECTION II Project Management Methodology Guidelines …… Page 101
CHAPTER 8 Introduction to a Methodology …… Page 103
Vision …… Page 103
Purpose …… Page 103
Implementation …… Page 104
Methodology Overview …… Page 104
Core Process Integration …… Page 105
Project Phase Definitions …… Page 106
Project Levels …… Page 106
Vision …… Page 103
Purpose …… Page 103
Implementation …… Page 104
Methodology Overview …… Page 104
Core Process Integration …… Page 105
Project Phase Definitions …… Page 106
Project Levels …… Page 106
CHAPTER 9 Project Authorization …… Page 115
Section Overview …… Page 115
Project Request …… Page 115
Project Charter …… Page 116
Section Overview …… Page 115
Project Request …… Page 115
Project Charter …… Page 116
CHAPTER 10 Project Initiation …… Page 119
Section Overview …… Page 119
Project Initiation Process …… Page 119
Section Overview …… Page 119
Project Initiation Process …… Page 119
CHAPTER 11 Project Planning …… Page 123
Section Overview …… Page 123
Project Planning Process …… Page 123
Section Overview …… Page 123
Project Planning Process …… Page 123
CHAPTER 12 Project Execution …… Page 127
Section Overview …… Page 127
Project Progress Reporting Cycle Process …… Page 127
Project Issues Resolution Process …… Page 128
Project Change Control Process …… Page 131
Section Overview …… Page 127
Project Progress Reporting Cycle Process …… Page 127
Project Issues Resolution Process …… Page 128
Project Change Control Process …… Page 131
CHAPTER 13 Project Closing …… Page 139
Section Overview …… Page 139
Post Project Review Process …… Page 139
Metrics Reporting Process …… Page 140
Section Overview …… Page 139
Post Project Review Process …… Page 139
Metrics Reporting Process …… Page 140
CHAPTER 14 Education and Training …… Page 147
Section Overview …… Page 147
Education and Training Goals …… Page 147
Education and Training Requirements…… Page 147
Education and Training Curriculum …… Page 150
Section Overview …… Page 147
Education and Training Goals …… Page 147
Education and Training Requirements…… Page 147
Education and Training Curriculum …… Page 150
Appendix A – PMCoE Tools…… Page 169
Appendix B – List of Standard PMMG Templates…… Page 189
Index …… Page 235
Appendix B – List of Standard PMMG Templates…… Page 189
Index …… Page 235