A Compendium of PMO Case Studies – Volume I Table of Contents
Praise for A Compendium of PMO Case Studies – Volume I
Dedication
Foreword
Preface
Acknowledgements
Section I Project Business Management Constructs and Models
Chapter 1 Project Business Management (PBM) Organization
1.1 Project Business Management Organization – The Construct
1.2 Project Business Management Organization – The Model
Chapter 2 Element Components of PBM Organization Model
2.1 Governance
2.2 Methodology
2.3 Capability
2.4 Planning
2.5 Execution
2.6 PBM Office
2.7 Sustainability
Chapter 3 Project Business Management – The Construct and Model
3.1 Project Business Management – The Construct
3.2 Project Business Management – The Model
Section II Research Methodology and Instrument
Chapter 4 Research Methodology
4.1 1997 through 2006 PMO Research Methodology
4.2 2012 Research Methodology
Chapter 5 2012 Research Instrument
5.1 Enterprise Information
5.2 PMO Demographics and Structure Information
5.3 Background, Innovations, Best Practices, and Future Impact
5.4 Governance Information
5.5 Methodology Information
5.6 Capability Information
5.7 Business Planning Information
5.8 Business Execution Information
5.9 Sustainability Information
5.10 Other Information
Section III Results and Conclusions
Chapter 6 Research Results
6.1 Demographic Data Analysis
6.1.1 Industries Represented
6.1.2 Products and Services Represented
6.1.3 PMO Function Titles
6.1.4 PMO Function within Enterprise Structure
6.1.5 PMO Positioning and Its Affects
6.1.6 PMO Size
6.1.7 Other Assessment Items
6.2 Contextual Response Analysis – Business Questions
6.2.1 PMO Vision, Mission, and Scope/Goals
6.2.2 PMO Innovations and Best Practices
6.2.3 PMOs Impact on the Enterprise Organizations
6.2.4 PMO’s Value Added to the Enterprise
6.2.5 PMO Future Impact
6.3 Contextual Response Analysis – PBM Organization Elements
6.3.1 Governance
6.3.2 Methodology
6.3.3 Capability
6.3.4 Planning
6.3.5 Execution
6.3.6 PBM Office
6.3.7 Sustainability
1997 – 2006 PMO Survey – Sustainability
2012 PMO Case Study Research – Sustainability
Chapter 7 Conclusions
7.1 PMO Implementation and Maturation Challenges
7.2 Benefits and Value Delivered by PMOs
7.3 PMO Function and Authority
7.4 PMO Roles and Responsibilities in the Future
7.5 PMO’s Authority In the Future
7.6 Future Positioning of the PMO
7.7 Executive Blending of Portfolio, Program, and Project Management
7.8 What Level of Organizational Autonomy Will PMOs Have?
7.9 Summary
Section IV PMO Case Studies
Typical Case Studies Section Outline
S-1 Enterprise and PMO Office Survey Information
S-2 Background, Innovations, and Impact
S-3 PMO Model Components
Chapter 8 AmeriHealth Mercy Family of Companies PMO Case Study
Chapter 9 Banco Hipotecario PMO Case Study
Chapter 10 The Doe Run Company PMO Case Study
Chapter 11 EMC Insurance Companies PMO Case Study
Chapter 12 ILLUMINAT PMO Case Study
Chapter 13 Merchants Insurance Group PMO Case Study
Chapter 14 Nationwide PMO Case Study
Chapter 15 Railinc PMO Case Study
Chapter 16 Southern California Edison PMO Case Study
Chapter 17 University of Utah Health Care PMO Case Study
Chapter 18 VSP Vision Care PMO Case Study
Epilogue
The Future of the PMO
The Next Generation of the PMO
Sand Boxes and Rice Bowls
Appendix 1997-2006 PMO Survey Instrument and Results
Glossary
Bibliography
About the Authors
Index